It's okay, the pickup was a compact JEEP SUV, called Compass domestically, not the Grand Cherokee.

I always chose them, but I will not choose QEEQ in the future.

It is quite convenient, and the procedures are not very complicated. However, I originally wanted to use the self-service machines in the lobby, but twice I got to the last step and it said I needed to go to the counter, wasting a lot of time. The response of the self-service machine was also quite slow, and the information required was a lot and mixed. I encountered a female staff at the counter, her attitude was very bad, she seemed to be Mexican. But another African American guy had a good attitude. The customer service staff in the lobby are generally good.

First time using this company, the service was pretty good, the car options were even better than my customized selection

Like: New Car, fast return
Dislike: Pickup was slower than expected , 20-30 minute wait in line