Pretty good, clear explanations and good attitude.

Very good! You need to get a number for picking up the car! It's on the right-hand side of the counter.

Very satisfied, quick pickup and return, high efficiency.

The car was absolutely fine. Did everything I needed it to. Not the golf I ordered but a more than adequate substitute.

Everything worked fine. No price drop, but to be honest I wasn’t really expecting there to be one.

The car gas tank was not full and the passenger side door did not open from the inside.

1 day+ before picking up the car, I tried to change the booking to add an extra day thru the website. It allowed me to go thru the details and gave the cost differential but then asked me to call the customer support to make the change. When I called the customer support in Singapore they informed me that I could not make the change even though I had paid extra to make my reservation flexible.