I am very satisfied with atlas with last 2 booking with them . Would not consider anyone else

Have always received best price

People were lovely, the whole process was very easy!

The customer service person could have been more elaborate, and helpful. He was ok, but he could have made the difference.

The car was great and in excellent conditions. The service was quick and easy with pick and drop off. The only feedback I would give is, on my arrival on the 24th January to pick up my car the counter staff who was a male. He made me feel quite rushed, and explained everything like a speed of light like he had no time. He also asked me to pay the remainder which he originally quoted more, I think brought out my paperwork and said the outstanding amount is less than the amount he quoted me to pay. It rushed, didn’t apologise for the incorrect amount. If I didn’t check the amount prior to confirming payment I would have been overcharged. He brushed it off without questioning the amount difference. When he went through the T&C and when we checked out the condition of the car, he spoke so fast that I didn’t have time to take it all in. Being a little more patient would have been a better front counter experience.

Like: Quick & convenient. Easy process both online & in office.
Dislike: All good