Pick up was an Utter disgrace. Budget staff in LaGuardia need some supervision.

Very satisfied with the company's service. They provided us with the pre-booked Ford Edge SUV that we wanted. The service attitude was great, and the car's performance was excellent.

The store service is very efficient. Just show your order and passport. The staff won't accompany you to pick up the car but will tell you its location, with the key already inside. Of course, there's staff in the parking lot to guide you if you're unsure about the car's location.

I was overcharged $35 for Non PKG Items. Very dissatisfied.

The car had water on the passenger floor the whole time I had the car. Maybe leak in the heating coil. The driver side window controls only worked on the drivers window not any other. The trunk had not been cleaned. Since they did. It have anyone around when I returned the car I was not able to tell anyone. I was not told there was not going to be anyone there when I returned the car so I had to return to the car to get the keys and put them into the drop off box.

No problems with QEED. Your requirement for proof of insurance was never asked for.