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Live chat Email us Service Code: 2549442123
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Pick up was an Utter disgrace. Budget staff in LaGuardia need some supervision.

Reviewed: Thu, Mar 7, 2024
About Budget: 7.0 /10
We waited 1 hour and 15 mins before we even got to the counter. It was an awful experience. The staff at Budget LaGuardia were rude, loud and dismissive. They shouted behind the counter to each other and to customers. The couldn't care less about customer service or satisfaction. I don't understand how they operate on a daily basis.
About QEEQ: 10.0 /10
Large SUV | Ford Expedition or similar

Relevant Reviews on Budget in United States

Renata Tate

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Reviewed: Fri, Jun 21, 2024
About Budget: 8.0 /10
Not bad, both picking up and returning the car were quite convenient. Initially, they gave me a Dodge which was too big, but I easily swapped it for a Toyota Avalon at the counter.
About QEEQ: 8.0 /10

Eunice Hodge

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Reviewed: Mon, Aug 27, 2018
About Budget: 6.0 /10
The location is very difficult to find. The app shows the location as Hilton Hotel, but you have to go into the Hilton Hotel and ask the staff to find it. The funny thing is that there are various car rental companies lined up right across the Hilton Hotel's main entrance. The actual store is located on Mason Street, which is essentially the back door of the Hilton Hotel's garage.
About QEEQ: 10.0 /10

Tony Barrett

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Reviewed: Wed, Aug 15, 2018
About Budget: 6.0 /10

The staff attitude was impatient, rushing us constantly and not giving enough time to review the contract carefully.

Overall, Budget car rental is decent, but some employees intentionally deceive customers into renting more expensive cars to generate higher fees. Chinese customers should take their time to carefully read the contract, and work on improving their listening and reading skills to avoid being scammed by such unscrupulous individuals!

About QEEQ: 10.0 /10

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Economy | Kia Rio or similar
Reviewed: Tue, Jul 26, 2022
About Budget: 10.0 /10
System was down upon arrival for pick up which proved no issue as pick up was smooth with car ready & waiting
About QEEQ: 10.0 /10

Agustin Madriz

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Full Size | Chevrolet Impala or similar
Reviewed: Mon, Nov 25, 2019
“Esperaba tener un Chevrolet Impala, y lo que me dieron un VW Jetta - mas pequeño y mas incomodo de m”
About Budget: 6.3 /10
Esperaba tener un Chevrolet Impala, y lo que me dieron un VW Jetta - mas pequeño y mas incomodo de manejo.
About QEEQ: 10.0 /10

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