The car did the job for us … nothing more!

The queue was very long, and the waiting time was excessive.

Forced to buy insurance, cannot use non-chip credit cards for deposit.

The car was in great condition and the counter staff very friendly and had a good chat with them as there was a few cars to choose from. Great pickup experience. The drop off was even easier simply pop your key in the box and away you go.

Very good booking platform and price drop worked well saving me a few pounds off the original booking price.

CAr was good, the issue is the deposit and the returned documents are not clear. I beleive all was good with my return but until I receive my deposit backI am not sure!

Staff were friendly. On negative side, the high and unclear extra costs at the pickup desk were a surprise. When I asked how the €125 extra costs were broken down, I was told something like " €65 fuel (seems dear and I only used a half tank), €25 fuel service charge (?) and remainder in taxes(?)". Also, when I afterwards looked at documents they gave me, no written breakdown was included. These costs should all have been made clear at the time I was booking. This is my only real complaint about booking.