Good but disappointed with cleanliness of car

The overall service was quite satisfactory. The car pickup process was relatively simple, but it required two non-UnionPay credit cards for the deposit. Returning the car was also very convenient. If there was no accident and the tank was full, just return it as is. Staff will check the fuel level and inspect the car body. That’s it for the return!

Excellent!

The car provided was already large enough, but they recommended a more expensive one, which I wasn't very happy about. Adding an additional driver costs £14 per day. We picked up the car in London and drove to Oxford and Cambridge. The countryside roads in the UK are narrow and traffic is fast, so careful driving is necessary.

Located just downstairs from the hotel, the service was fairly efficient, although I waited for a little over half an hour. Pickup was also in the back parking lot. You can purchase additional insurance on the spot, which is convenient.