Too much pressure from counter stff.

Staff was very unhelpful at the start and unhappy to provide any support. Later on the manager intervened and she was brilliant.

The service was decent, not much conversation. It seems that FOX charged $521 in the end, which is considerably higher than the $450 initially quoted by QEEQ.

We waited 2 hours at the airport to pick up the car. Only 2 people were working and one conviently went to lunch.

To slow to pickup!

Waited for a while during renting process. The biggest issue was that there was no indication at reservation time that basic legally required insurance was not included in the rental rate. This was not being transparent on the part of both easyrentcars and Fox rent a car. Hence, I had to pay a lot more during rental for insurance which made this a much more expensive rental than I thought it would be. Very disappointing experience and non transparent rate display during search and reservation time. The cost of extending the reservation by a day was very exorbitant.