Counter experience and wrong car was very dissappointing, after that, things went smoothly.

United States

Reviewed: Wed, Oct 2, 2019

About FOX RENT A CAR: 7.0 /10

We reserved a mini van, but were told none were available. We would have to wait over an hour. When I reluctantly decided to wait (because we needed the space), I was offered the option to pay $96 for a Ford Explorer. When I declined, the person reluctantly provided me alternatives (e.g. could not up sale me). Could not explain why a car I reserved 2 months ago was not available. Found chicken bone in the back seat!

About QEEQ: 8.0 /10

FOX RENT A CAR

San Francisco Airport(SFO)

San Francisco

United States

Full Size Van | Dodge Grand Caravan or similar

1 days rental

Relevant Reviews on FOX RENT A CAR SAN FRANCISCO AIRPORT

Violet Haggai

United States

1 days rental

FOX RENT A CAR

San Francisco Airport(SFO)

San Francisco

United States

Reviewed: Mon, Jan 16, 2017

About FOX RENT A CAR: 8.0 /10

The service was decent, not much conversation. It seems that FOX charged $521 in the end, which is considerably higher than the $450 initially quoted by QEEQ.

Bowen Carroll

United States

1 days rental

FOX RENT A CAR

San Francisco Airport(SFO)

San Francisco

United States

Reviewed: Thu, Oct 13, 2016

About FOX RENT A CAR: 2.0 /10

Very poor. They provided a low-end car instead of the reserved model. Did not disclose car issues and charged maliciously.

A.Chang

United States

1 days rental

Medium SUV | Kia Sportage or similar

FOX RENT A CAR

San Francisco Airport(SFO)

San Francisco

United States

Reviewed: Wed, Oct 2, 2019

“Very average.”

About FOX RENT A CAR: 7.3 /10

Very inconsistent customer service. Processes are very confusing - almost got overcharged. Waiting time is very long at pick up.

About QEEQ: 10.0 /10

United States

1 days rental

Compact | Nissan Versa Note 2 Doors or similar

FOX RENT A CAR

San Francisco Airport(SFO)

San Francisco

United States

Reviewed: Tue, Sep 17, 2019

About FOX RENT A CAR: 5.7 /10

All the service providers at the front desk were rude and unprofessional. Such as rolling their eyes, complaining about the customers, not being patient to those with language barriers, testy when you ask questions. When I called the company about a question I was on hold for 30 minutes and no one answered. Also because I rented the car for 26 hours they charged me for 2 FULL DAYS.