Getting better but can go from good to great with a few adjustments - i I would become loyal then!

s.west

France

Reviewed: Thu, May 9, 2019

About ACE: 9.0 /10

The collection desk was much improved from the previous occasions and there was not too much up selling and threatening by hard selling the extra insurance for damages. I have already bought my own annual insurance for this at a fraction of the price charged by Easy cars and others. The car was ready but a bit frustrated that I had to get marks added that were not shown - makes me suspicious. Also marks of the inside was 'not included' which didnt sound right . The gent at the handover was top class and very helpful - a credit.

About QEEQ: 10.0 /10

Didnt use

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Mini | Opel Adam or similar

1 days rental

Relevant Reviews on ACE Bordeaux-Merignac Airport

France

1 days rental

Compact | Opel Astra or similar

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Reviewed: Mon, Aug 19, 2019

“Poor service when things do not go to plan”

About ACE: 6.0 /10

Ace is an American company which has no presence at Bordeaux airport. You pick up the cars from Goldcar and the queue for the desk is huge because it is not big enough for the amount of customers. I had terrible customer service between Ace and Goldcar when my daughter was taken into hospital and I could not return the car because their process and systems are not aligned. I would not recommend using them

H.Freestone

France

1 days rental

Economy | Volkswagen Polo or similar

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Reviewed: Mon, Jul 22, 2019

“Good car & service”

About ACE: 8.0 /10

Online this company seemed the cheapest but I could only pay a £17 holding deposit for the car. When I completed the booking in Bordeaux the actual cost was equivalent to the other hire companies. The staff were nice & the pick up was in terminal and the car was clean and new.

About QEEQ: 8.0 /10