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Live chat Email us Service Code: 5111223039
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Getting better but can go from good to great with a few adjustments - i I would become loyal then!

Reviewed: Thu, May 9, 2019
About ACE: 9.0 /10
The collection desk was much improved from the previous occasions and there was not too much up selling and threatening by hard selling the extra insurance for damages. I have already bought my own annual insurance for this at a fraction of the price charged by Easy cars and others. The car was ready but a bit frustrated that I had to get marks added that were not shown - makes me suspicious. Also marks of the inside was 'not included' which didnt sound right . The gent at the handover was top class and very helpful - a credit.
About QEEQ: 10.0 /10
Didnt use
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

J.Murray

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Aug 5, 2019
“Couldnt get any more negative.”
About ACE: 6.7 /10
Waited 3 hours to get car, staff on desk were useless just saying it takes what it takes. Will never use again. The drop off was also terrible, staff ignoring me, badly signposted to return the car - whole pickup and dropoff process terrible.
About QEEQ: 7.0 /10

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jul 24, 2019
“Horrendous”
About ACE: 2.0 /10
We waited for more than 3 hours to get the car. When your holiday is for 2 days, that in itself will screw the whole thing.. this is just unacceptable

M.Deimert

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Mini | Opel Adam or similar
Reviewed: Thu, Jul 18, 2019
“Terrible”
About ACE: 5.3 /10
Waited nearly 2 hrs at pick up desk then had a very unhelpful member of staff at the outside desk where you pick up car keys the lady handing out keys through them at me and couldn’t tell me where car was will not be using ace again
About QEEQ: 8.0 /10

D.Cox

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 9, 2019
“It was a pleasurable experience”
About ACE: 9.7 /10
The car was very new and clean
About QEEQ: 10.0 /10
The whole process was fine.

BrianM

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Compact | Opel Astra or similar
Reviewed: Tue, Apr 30, 2019
“Would do it again”
About ACE: 9.3 /10
The insurance options and fuel refill terms were complex. When I booked I didn't realise a diesel rental car has a tax in France
About QEEQ: 10.0 /10

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