I felt that I spent a lot of money hiring the car then I get a £60 cleaning bill. Won’t return toyou

1,5 hours waiting to get the car at Bordeaux airport. No childseet was provided, allthough I booked it in advance. At dropping off the car, there was no inspection. Still after 3 hours I received an email to pay 260 Eur due to scratch on the car. That damage I did not do, this is unacceptable and I will take legal action.

Platform is ok.

The wait to pick up the car was rediculously long, especially in a warm airport with 2 young children. Counter staff were quite rude and once we realised car was far too small, we weren't able to upgrade. Wait for return was also quite lengthy.

Booking was smooth and easy to include all waivers.

Don’t know as couldn’t get one unless I paid 5 times the on-line price

Counter staff very helpful and the colleague at the collection point was really helpful

5 minute wait,staff were very efficient and helpful...

Easy to book,no hassle...