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Live chat Email us Service Code: 1756238224
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Reviewed: Mon, Jul 3, 2023
About Europcar: 7.0 /10
I have reserved limousine class but got universal.. I have reserved bmw and got mersedes...
Reply by Qeeq:
Thanks for your review. The car group was made up according to its function、number of seats, etc. If was offered the downgraded car, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Intermediate | BMW 5 Series or similar

Relevant Reviews on Europcar in Germany

Broderick Lambert

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Reviewed: Mon, Apr 21, 2025
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Phyllis Morgan

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Reviewed: Wed, May 8, 2024
About Europcar: 10.0 /10
A German uncle was very enthusiastic and friendly. He didn't try to upsell and only asked once about insurance.
About QEEQ: 10.0 /10

Ruth Moore

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Reviewed: Tue, Oct 10, 2023
About Europcar: 8.0 /10
I booked a luxury brand, even if the same model isn't available, a similar class car should be provided. In the end, I got a Renault. When I asked if I could change it, they said no, but I could pay extra for an Audi A4. This left a bad impression.

Yetta Vogt

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Reviewed: Tue, Jan 7, 2014
About Europcar: 10.0 /10
Good service attitude, the provided car model was different from the selected one, but it was a new car. If the car model is different, it's advisable to clarify the price details on the spot to avoid misunderstandings due to language barriers.
About QEEQ: 10.0 /10

Cem

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Standard | Volkswagen Passat or similar
Reviewed: Wed, Jan 22, 2020
“Not bad but it would be better.”
About Europcar: 8.7 /10
The staff were talking poor English and the male staff was not polite. Also I requested to use toilet but he rejected!! The other things like vehicle condition etc. were good.
About QEEQ: 10.0 /10
Always great.
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