Very good.

They required additional insurance, provided a different model than requested, and the car had severe scratches. It's easy to get scammed if you're not careful.

The car rental company requires a €480 insurance fee for cross-border rentals, which was not communicated by the platform in advance. The platform also sold its own insurance. The additional insurance cost more than the rental itself. Customer service couldn't resolve any issues. Whether the platform is malicious or simply less competent and responsible, as a platform, it should at least have clear information from the rental company. Leaving customers to deal with the rental company's unilateral demands abroad is unacceptable. I will avoid using it in the future as much as possible.

The car was excellent and the service was great.

Easy booking and affordable

Address via satnav sends to wrong destination although it was only a street away it was impossible to find. The phone number available had no response. Ended up driving down random street to find it

QEEQ were helpful but even they could not get in touch with the company.