Firefly staff are great, decent fleet of cars I'm happy doing business with them!

Great, spacious car!

The counter staff were very helpful on arrival and departure. The car was excellent and reliable. A perfect rental !

First time on the website but will always be my first port of call from now on. Excellent rates and easy to use. Received an email reference extra charges for driving in France which were absolutely as we expected.

The hidden fees were not as expected, and quite disappointing. Additional service fees and holds on a credit card seem to be extreme. A credit report check or something less related to almost $1,000 in holding fees is too large - even if they are typically returned. The parking details in the specific area were not as clear as well.

Like: The car was amazing. It happened to be old, but I didn't mind
Dislike: I didnt like that I couldnt renew my car for additional days without coming back.