Hassle free

Interrent is not based at the airport so would not use again. You have to wait around for a shuttle bus to arrive and then queue to sort out your paperwork and staff are not fast. Far too much time wasted because of this type of transfer system.

Car was fine. My own fault, but the fuel policy was not clear enough. What started out as a very good value rental soon gets eroded with additional and unexpected fuel refill charges.

The mobile app can be difficult to navigate. Spent ages looking for a way to change currency. Would be good to default back to home currency instead of last used. Also would be good if fuel policy other than full to full was highlighted more prominently. Fuel policies can have a significant impact on overall cost.

Counter staff were terrible. They were rude, unhelpful and aggressive. They were dishonest in order to sell us additional insurance and became angry when we wouldn't take out their insurance. The staff were clearly speaking about us rudely to each other assuming that we wouldn't understand the language. The manager was also rude and aggressive. Awful experience.

Was not located in terminal as stated but involved a shuttle-bus to a different location. Not a problem but I specifically chose it for the in-airport location. Disappointing.

The whole process wasn't good. After I paid for your extra cover that meant nothing to the actual hirers and they wanted another 80 euros to cover again Plus a full tank on return. So your advertised price for car rental was not the price to pay all up. I didn't end up renting the car in the end and spent 9 hours in Jerez waiting for a bus.