Happy booking and retal

This car rental company is a big scam. I picked up the car at the airport location. I had already purchased insurance through the platform, but when I picked up the car, the front desk staff told me I needed to pay a $250 deposit. I had seen this pre-authorization deposit mentioned on the platform before, so I didn't think too much about it. He also told me the money would be refunded after I returned the car. However, after returning the car, the full $250 was charged. They claimed it was for insurance and some other items. But when the front desk staff swiped my card, they didn’t explain any cost details or introduce any charges; they just said it was a deposit. This is outright deceptive and misleading! I’ve never encountered anything like this before.

Very satisfied. This is my first time using Budget. The service is similar to Alamo's, but Budget assigns a specific car while Alamo lets you choose any car.

This company is shameless; they charged me $17 even though the tank was full when I returned the car. Unfortunately, I didn't take a picture. They also charged me $35 for towing service they claimed I added when I rented. Ridiculous!

Aside from the rental fee, they charged an additional $2000 for various fees, $7.99 per day for insurance, and $12.99 per day for toll roads...

Overall, it was very good. It would be even better if there were more Chinese services. When there are a lot of people, it can get busy, and the waiting time can be long, possibly due to the holiday!