First class support. Highly recommended.

Very satisfied, easy pickup and convenient return.

Overall satisfied, but persuaded to buy a fuel service for returning the car with less than a full tank. I thought it would save time, but there was a gas station just 100 meters from the store. It takes only a minute to refuel, making the service redundant and a bit of a rip-off.

Excellent service from the young Eastern European lady on the desk on the 29 Oct at 10.20. Super helpful and friendly. Unfortunately have lost the piece of paper with her name!

Exceeded expectations and resolved all of the issues which were outside of their control

Really helpful service with phone support. Great!

Like: Friendly and efficient staff; vehicle in good condition and excellent service on dropping off.
Dislike: I had ordered an automatic transmission vehicle but a manual transmission vehicle was allotted to me at pick-up. I came to know this until I got on the vehicle to check. It spent me another 30 minutes to wait for the change of vehicle and felt frustrated. I hope that Europcar would check the order carefully and the same thing would not happen to other customers again.