Very smooth experience

Pretty good overall. I've rented several times, so I know how to find it easily now. The first time was quite troublesome, though. I had to ask people to find it.

Pickup was fairly quick and straightforward, no upselling of insurance. However, there was only one child seat available in the store.

Very good

It would be helpful if the pickup and drop-off locations were described in more detail to make them easier to find. This is especially important for locations at train stations and airports, where there are no specific building numbers. More detailed address information is needed.

texte affichage GPS très petit. Pas de signalétique loueurs lorsque l'on arrive à Lille-Flandres. Difficulté à retrouver le lieu de retour véhicule. La signalétique ne fait pas très professionnelle (documents plastifiés et collés au mur et notice explicative très brouillon, pas digne d'une enseigne de loueur international).

Nominal