Great experience would use again

The service was very good, and the staff did not engage in any sales tactics. The car had many scratches, but they were documented after communicating with the staff. There were no issues during the return process.

Fewer cars; if there are no cars at the store, you just have to wait.

The process of picking up and returning the car each took less than 10 minutes, very convenient.

Renting the car was quick. There were quite a few people, but the process was short. After a few brief questions, we could pick up the car. The parking lot was huge, with various types of cars. Since I had a reservation, I went straight to my car and drove off. It was a yellow Camaro, a soft-top convertible. The interior had a pleasant scent and was very clean, almost like a new car.

Alamo is one of the larger car rental companies in the United States. Once you exit the airport and follow the signs, you will see the queue for the car rental company's shuttle bus, and the wait time is not long. The efficiency at Alamo's store for picking up and exchanging cars is quite high, the procedures are simple and standardized, which is something domestic car rental companies could learn from.