It went smoothly, the location was easy to find, and the car pickup was inside the terminal, which was very convenient.

Very satisfied

We previously booked a car, but due to weather conditions, our flight was canceled. We contacted the rental platform to request holding the car for us, and we took a long-distance bus to the pickup point. During the journey, we were informed that the rental company had arbitrarily canceled our reservation and charged us the booking fee. After negotiations with the rental platform, they refunded half of the fee. We had to book another car again. We are baffled by such actions from the rental company and give a negative review for this service.

The email responses could have been more prompt. The car should have been cleaned before pickup.

You get what you pay for - very cheap but really grumpy customer service when you refuse to take out their insurance. Car quite scratched so we had to take lots of photos and video before setting off. Fine.