Good vehicle with nice service

This rental company did not clearly mention the one-way rental fee.

Good, the service was very nice. There were a few more people during car pickup. The car provided was brand new, with less than 5000 km mileage, diesel engine, and very easy to drive.

The front desk staff had a good attitude, and the online check-in was completed within 10 minutes. However, I booked an Audi A6 Avant and ended up with a Ford Kuga SUV at pick-up, which is not on the same level. At the very least, it didn’t even have electric seat adjustment. Thankfully, this car is a hybrid, offering a surprising level of fuel efficiency. Perhaps this is just how Europeans do business. Overall, it was acceptable.

This car rental company is quite good and highly recommended. The guy at the counter spoke good English and was quite friendly. He recommended extra insurance but didn't push it after I informed him I had full coverage. The car pickup location is at a nearby station parking lot. The car was a new model with only 2400 kilometers, a FIAT500 hybrid, which was pretty nice and fuel-efficient, though it struggled a bit on hills. My dissatisfaction lies with QEEQ. Firstly, their app incorrectly located the return address at the company's rental counter, causing me to circle around three times in frustration. Secondly, QEEQ's customer service has significantly worsened since before the pandemic, which is disappointing. Your prices are similar to those of international websites, and I chose you for convenience. However, when I asked for assistance coordinating an earlier return time with the rental company, it would have been simpler to call them myself. Thumbs down to QEEQ.