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Live chat Email us Service Code: 1836946176
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Excellent rental experience

Reviewed: Wed, Aug 10, 2022
About Europcar: 9.0 /10
I would like to commend Clement who was at tge office when we collected the car. He called us after our plane had landed at Poitiers and as it was late we missed our train to Angouleme, but Clement went out of his way to wait for us to arrive which wasn't until 8.30pm - an hour and a half after our original pick up time. He spoke good English which was very helpful We noticed a couple of marks on the car but as Clement had told me to email any issues to the office we did this the following day and received a prompt acknowledgement which was very reassuring. All in all we were very happy with the service.
About QEEQ: 9.0 /10
No issues
Compact | Fiat 500X or similar

Relevant Reviews on Europcar in France

Jonas Wilson

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Reviewed: Fri, Nov 22, 2024
About Europcar: 8.0 /10
The practice of upselling insurance and suggesting a model change is very unpleasant. The main goal seemed to be to increase my expenses without considering my actual needs, which I do not appreciate. The condition of the car was very poor. I've rented cars in France many times before, and this is the first time I've encountered such a situation.
About QEEQ: 10.0 /10

Cedric Flynn

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Reviewed: Mon, Nov 13, 2023
About Europcar: 2.0 /10

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Economy | Peugeot 208 or similar
Reviewed: Sun, Aug 18, 2019
“Great value for money and pleased with the service”
About Europcar: 10.0 /10
Easy collection, friendly staff and simple drop off.
About QEEQ: 10.0 /10
Very easy to book online and great price

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Compact | Ford Focus or similar
Reviewed: Wed, Feb 20, 2019
About Europcar: 6.0 /10
This booking was for a car with summer tires in winter in Switzerland where it is illegal to drive without winter tires. We had to pay an additional £120 for a car that was safe to drive in winter.

J.McKerron

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Compact | Ford Focus or similar
Reviewed: Thu, Aug 30, 2018
“Hire in Poitiers Airport for long weekend”
About Europcar: 10.0 /10
Like: Where Ryanair use frankly baffling language and terms to confuse what can and can't be taken as booster seats the team at Europcar were exactly the opposite. One email to the head office resulted in a chain of helpful emails and a member of the team to meet us with a choice of booster seats. The staff were friendly and helpful, the car was great and the handovers swift and painless.

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