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Live chat Email us Service Code: 6158352131
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Outstanding service from Budget at Norwich Airport.

Reviewed: Wed, Jun 22, 2022
About Budget: 9.0 /10
Matthew at the counter was very helpful. We made three separate bookings (which was cheaper than making one continuous booking), and instead of bringing the vehicle back after the first booking, he allowed us to keep the car and do the checkout over the phone. Outstanding customer service.
About QEEQ: 9.0 /10
Small SUV | Citroen C4 AIRCROSS or similar

Relevant Reviews on Budget in United Kingdom

Lynn John

View more >
Reviewed: Mon, Jul 7, 2014
About Budget: 6.0 /10
About QEEQ: 10.0 /10

Tom Frost

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Small SUV | MG ZS or similar
Reviewed: Mon, Dec 11, 2023
“Great staff and great cars”
About Budget: 10.0 /10
Great customer service on collection and return of the vehicle. Originally rented from Europcar but got refused due to some new rule that a random check has to be done on the driver. Budget were more than accommodating and their customer service makes me want to return
About QEEQ: 9.0 /10

View more >
Economy | Peugeot 208 or similar
Reviewed: Mon, Oct 4, 2021
“Smooth sailing!”
About Budget: 9.0 /10
The car provided was an upgrade on the booking due to non-availability of the booking. The car was also brand new so obviously in pristine condition! 20 minute wait for the counter but once we got served, the process was less than five minutes.
About QEEQ: 10.0 /10
Smooth process and no fuss. It would be good to get a confirmation that the rental is complete with no surprise charges or extras. Especially if/when dropping off keys out of office hours.

K.TOUTOUZIS

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Mini | Hyundai i10 2 Doors or similar
Reviewed: Wed, Aug 5, 2020
“Fine”
About Budget: 8.0 /10
No one answered neither on the phones nor in the mail when I had to extend the reservation.
About QEEQ: 10.0 /10

R.Woodgate

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Commercial Van | Mercedes-Benz Citan or similar
Reviewed: Thu, Jul 25, 2019
“Was told at collection desk we needed a PRINTED copy of DVLA check. Had it on phone. Horrendous rude”
About Budget: 2.0 /10
Rude service, “supervisor” who “served” us should be dismissed- if I acted how she did in my job, I would be.

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