Would definitely use again.

The service was okay. The store name wasn't mentioned in the order, making it hard to find. The store name is Budget. After knowing it, it was easy to locate.

Very convenient

We arrived on a late flight, and it was very convenient to handle the car pickup right after exiting. The staff was very professional and informed me that I had booked a relatively large seven-seater car. When I requested to switch to a smaller SUV, the staff recommended one for me and saved me around a hundred dollars. The only issue was due to my limited English skills, I had trouble communicating about buying insurance, but I resolved it using a translation app. Returning the car was also very simple. After receiving the keys and asking if the tank was full and if there were any damages, the staff told me to go ahead with my flight check-in. Overall, renting a car in Australia is convenient and quick!

Good, the car is very new and very convenient.

The Avis team stayed behind to welcome us and our booking into Sydney as we arrived with 10 mins till the car hire place closed. We were tired and worried that we missed it, but they were amazing and supportive.

I tried in advance to ensure there was a baby seat and even called Qeeq on the inquiry line. No assistance on the matter. Relieved that there was one when we arrived. I guess as a parent, you want a guarantee when arriving late.