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Search for East Coast Car Rentals Car Rentals in Cairns

Stressful

Reviewed: Fri, Jun 17, 2022
About East Coast Car Rentals: 8.0 /10
East Coast made us feel terrible as they wanted us to cancel the insurance we bought with you and take out theirs We were advised that they would charge us $4400 excessfor any damage and we would need to claim it back from you and that would be very problematic if we could actually get it back !! I certainly will not be using them or unfortunately you or any broker as all we wanted was a stress free hire , that is why we added the extra insurance..the worst kind of consequential selling from East Coast !!!!! I'm not sure why you use them if they suggest you will not payout on any claim? Fortunately we returned the car in perfect condition but every time we used the car it was stressful.
About QEEQ: 10.0 /10
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Please kindly rest assure that AXA insurance provide comprehensive coverage and AXA is a reliable insurance company. They provide full coverage at very competitive price. Thank you for your understanding! Have a great day!
Toyota Corolla image
East Coast Car Rentals
Cairns Airport(CNS)
Cairns
Australia
Compact | Toyota Corolla or similar

Relevant Reviews on East Coast Car Rentals CAR RENTAL CAIRNS

KD

View more >
Compact | Hyundai i30 or similar
East Coast Car Rentals
Cairns Airport(CNS)
Cairns
Australia
Reviewed: Mon, Jul 8, 2024
About East Coast Car Rentals: 9.0 /10
The car had electrical issue that caused battery to be drained on first day overnight
About QEEQ: 10.0 /10
Always best deals

Cynthia Clemens

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East Coast Car Rentals
Cairns Airport(CNS)
Cairns
Australia
Reviewed: Thu, Nov 22, 2018
About East Coast Car Rentals: 2.0 /10
No shuttle service, required prior reservation. I waited at the airport for over half an hour before they picked me up. This isn't the main issue. At the store, they said buying insurance wasn't mandatory, but if I didn't buy insurance at the store, I had to pay a $1000 deposit. Buying insurance for around $25 meant no deposit. Despite stating that I already purchased insurance through the rental service, they still made me buy it again. I chose the option for two free drivers when booking, but at the store, they still charged extra for the second driver. Very frustrating!

Vic Tobias

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East Coast Car Rentals
Cairns Airport(CNS)
Cairns
Australia
Reviewed: Sun, Apr 10, 2016
About East Coast Car Rentals: 8.0 /10
Quite good.
About QEEQ: 10.0 /10

Keryn Staley

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Compact | Toyota Corolla or similar
East Coast Car Rentals
Cairns Airport(CNS)
Cairns
Australia
Reviewed: Tue, Apr 12, 2022
“Perfect vehicle for our family of four”
About East Coast Car Rentals: 10.0 /10
We were pleasantly surprised with the vehicle a being a relatively new car which was perfect for our needs.
About QEEQ: 10.0 /10
Very prompt with their response to our email queries.

M.Robim de Figueiredo Silva

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Economy | Suzuki Swift or similar
East Coast Car Rentals
Cairns Airport(CNS)
Cairns
Australia
Reviewed: Tue, Feb 18, 2020
“Good value for money.”
About East Coast Car Rentals: 9.3 /10
At the East Coast the attendant tried to sell me another insurance but I already had one with the app EasyRentCars which is better and cheaper. Also, they charged me AU$1000 as a bond, really high bond.
About QEEQ: 10.0 /10
As usual it’s the best rental car app.

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