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Please explain a charge on my Credit Card!!!

Reviewed: Thu, Jun 16, 2022
About AVIS: 10.0 /10
All good except for an unauthorised and unexplained debit of $60 on my credit card 3 days after our return. Car was returned with full tank, no damage. Am seeking explanation and refund from you!!
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. The extra charge is for one way fee, which is payable upon collection. If you have any questions, please kindly feel free to contact with us. Have a great day!
Compact | Ford Focus or similar

Relevant Reviews on AVIS in United States

Tobey Dorothy

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Reviewed: Sun, Jun 30, 2019
About AVIS: 8.0 /10
Excellent
About QEEQ: 8.0 /10

Brook Horace

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Reviewed: Sun, Sep 30, 2018
About AVIS: 2.0 /10
First time renting a car, randomly assigned to this company. The pickup process was fine, but when I returned the car, I had filled the gas tank, yet they still charged me. When I asked, the staff said they didn't know why. After multiple emails, they finally refunded me. Also, they rented out the car I had reserved to someone else, which was shocking. Unbelievable.

Herbert Ted

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Reviewed: Mon, Oct 20, 2014
About AVIS: 10.0 /10
Very good, very convenient.
About QEEQ: 10.0 /10

Olle

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Compact | Toyota Corolla or similar
Reviewed: Tue, Nov 7, 2023
“Excellent.”
About AVIS: 8.0 /10
The only thing I missed was the info abt the sunshine card which I paid for. The info was that you could go through all tollgates in without stopping. The message behind the mirror that I should activate I missed for the first days which resulted in add. penalties.
About QEEQ: 10.0 /10

View more >
Large SUV | Chevrolet Tahoe or similar
Reviewed: Fri, Aug 2, 2019
About AVIS: 9.3 /10
Took over 45 mins to get the car even though we arrived an hour after the scheduled pick up time.
About QEEQ: 10.0 /10
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