Please explain a charge on my Credit Card!!!

No vehicles available in the package, paid extra for an upgrade.

The customer service agent was quite helpful, gave me an upgrade when my iPhone 15 charger that I could have used for the multimedia in the first car was not compatible with it.

It does well every time, gives me the best/cheapest car rental rate I can ever get.

The process was long and they took advantage of the fact that English is not our native language. They said there would be no extra charges on our package, but we ended up signing anyway. They even asked us to give them the pickup slip, and when we returned the car, we found out we were charged $81.52 for insurance. Who would buy insurance worth almost half the prepaid amount of $189? It's ridiculous. Luckily, a supervisor corrected this when we reported it, but if not for another foreigner having billing issues, who knows how long it would have taken to resolve our problem.

Excellent service

I had a little bit of difficulty finding the correct AVIS rental desk for picking up the car, but once I got there I didn't have to wait long. The selection of cars available was good and I ended up getting a larger sized car than my booking, so was happy with that. The process from here was smooth. The car was nice, with all the features I needed. Dropping off was easy.

I never used QEEQ before so I was a little hesitant at first. I found the car I was looking for at a good price, and the choice selection was good. The whole process was smooth, and email communication was good. I will definitely use again, and can recommend QEEQ