Car Rental Travel Guides
Deals Bookings
24/7
App
Enjoy 5% off your 1st app booking
• Scan QR code to download
• Search “QEEQ” in App Store or Google Play
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9024756314
logo_img
Search for Europcar Car Rentals in Melbourne

Poor communication, unfriendly and inconsiderate staff

Reviewed: Thu, Jun 9, 2022
About Europcar: 9.0 /10
Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Per your reservation, two credit cards under main driver's name are required for pick up. Please kindly refer to the terms and conditions on our website and your Voucher. Thank you for your understanding.
Mercedes-Benz A Class image
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Europcar MELBOURNE AIRPORT

Valriaz

View more >
Small SUV | Kia Sportage or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Dec 25, 2024
“Great experience.”
About Europcar: 10.0 /10
Car was brand new. Staff was friendly and explained everything clearly.
About QEEQ: 8.0 /10

Primo Maxwell

View more >
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Sep 22, 2016
About Europcar: 8.0 /10
Good

View more >
Medium SUV | Toyota RAV4 or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Nov 7, 2019
“Average.”
About Europcar: 9.0 /10
Europcar has different car classes as advertised on easyrentcar. I booked a RAV4 but Europcar would not give me one for the price. They would only give me a Mitsubishi ASX. Had to pay 2x the advertised price for the correct size and class vehicle. Not happy at all. Get this fixed.
About QEEQ: 10.0 /10
Great booking experience, no fuss.

S.Banfield

View more >
Medium SUV | Mitsubishi ASX or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, May 9, 2019
“Great value and excellent partner hire company”
About Europcar: 10.0 /10
Friendly staff, car in great condition. Way to many entries on the keyboard for the service agent to finalise the paperwork.
About QEEQ: 9.0 /10
Secured a great price for the rental easy online booking process.

anonymous

View more >
Sports Cars | BMW 2 Series Cabrio or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, May 22, 2018
“Good”
About Europcar: 8.2 /10
Like: Had originally rented a cabriolet, but weather had deteriorated. Staff was brilliant in getting me a replacement vehicle that surpassed my expectations (BMW 530i).
Dislike: Were kept waiting for a while because staff was discussing an issue with a previous rental among themselves.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Know our privacy policy - you can easily unsubscribe any time!