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Live chat Email us Service Code: 1884391222
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Terrible. Necesito reembolso

Reviewed: Thu, Apr 21, 2022
About Alamo: 2.0 /10
No pude recoger el auto porque me pedían mi visa americana, yo soy residente americano y les entregue mi green card. No me la quisieron aceptar porque insistieron que co pasaporte Mexicano tenían que poner información de la visa. Les expliqué que esa era mi visa pero no me quisieron aceptar la documentación y no me entregaron el carro.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.
Intermediate | Volkswagen Jetta or similar

Relevant Reviews on Alamo in United States

Chasel Martha

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Reviewed: Fri, Oct 29, 2021
About Alamo: 10.0 /10
There was almost no queue and the procedures were very simple. The car pickup was very quick, the whole process took less than 10 minutes (including receiving the car).
About QEEQ: 10.0 /10

Morgan Tony

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Reviewed: Thu, Feb 8, 2018
About Alamo: 8.0 /10
They switched to a Kia model without any apologies.

Mavis Eveline

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Reviewed: Fri, Aug 11, 2017
About Alamo: 10.0 /10
Self-service car pickup is the most convenient.
About QEEQ: 10.0 /10

Jennifer Sapir

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Reviewed: Thu, Aug 20, 2015
About Alamo: 6.0 /10
I would recommend it to friends.

Laura Larkin

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Reviewed: Wed, Oct 21, 2015
About Alamo: 8.0 /10
It happened to be a weekend in San Francisco when I picked up the car, so there were quite a few people in line. Fortunately, the staff were skilled and efficient, and they carefully explained how to obey traffic rules and drive safely in the US. The process was completed quickly. I picked a 6-8 seat VAN, and there were many vehicles to choose from, all with around 10,000 miles on the odometer, which means they were fairly new. The pickup procedure was simple, and we were very satisfied. We loaded our luggage, set up the GPS, and headed to our destination.
About QEEQ: 8.0 /10

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