Pick up and drop off similar to Grand Theft Auto

Forced to buy the mandatory store insurance for 680 euros (5000 RMB) for 14 days. The car provided was just average. Cross-border fee was 178 euros (1400 RMB). I personally recommend buying the full insurance from the rental service. My deposit has still not been refunded even though the order is completed.

Standardized service. However, there's no staff at the parking lot at night, which is inconvenient.

The Madrid branch is generally okay.

Basically satisfied, but it took a long time to find the location. I thought the store was in the parking lot, but it was inside the train station. They open quite late, and the free additional driver I booked was not acknowledged, they charged 10 euros. The car's condition was okay, but there were many scratches, which made me worry about disputes when returning the car. Luckily, there were none, which I guess they were aware of. The fuel was already full when picked up, and they didn't ask if we needed it. There was still quite a bit of fuel left when we returned it, which was a pity, but it saved us the trouble of refueling. They didn't check the notarized document, just looked at the driver's license and asked me to write down my address.

Меджер предложил два варианта: Ждать забронированую машину 2часа или взять более дорогую и уехать сейчас. Развод чистой воды! Пришлось согласится так как был с ребёнком. Плюс называет итоговую сумму в евро, списывают в долларах с комиссией, без предупреждения! С начала берет карту, блокирует деньги, потом даёт читать контракт! В итоге заплатил на 120 евро больше чем планировал.