From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6017302123
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FATAL

Reviewed: Wed, Nov 24, 2021
About MEX: 5.0 /10
Pésimo servicio. De entrada tuve que pagar adicional un seguro básico para responsabilidad a terceros siendo que en la compra por medio de qeeq en la hoja decía abajo que ya no había nada más que pagar. Renten los carros por default con ese seguro sin darle la sorpresa al cliente que tiene que pagar otros 4 mil pesos (mínimo). No se si eso sea bronca de qeeq o de MEX. Luego al hacer el pago no aceptaba la tarjeta y empleado me insistía que pusiera bien el nip (asumiendo que lo estaba poniendo mal) y lo que no servía era su terminal. Hasta que no le dije que usara otra terminal y le solucioné el problema. Luego al entregar el carro resultó con un tallón que según ellos era nuevo, y ya lo traía, el carro estaba lleno de rayones y tallones y ese que me cobraron era algo mínimo que se quita con polish y me descontaron $800 pesos del depósito.
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Compact | Hyundai Accent or similar

Relevant Reviews on MEX in Mexico

Hobart Gilbert

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Reviewed: Wed, Feb 5, 2025
About MEX: 10.0 /10
Smooth service
About QEEQ: 10.0 /10

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Economy | Kia Rio or similar
Reviewed: Tue, Jul 23, 2019
“Very bad”
About MEX: 3.3 /10
They had me pay for liability again and I spent thrice the amount I reserved the car for. MEX is charging the exchange rate as well for charges made in pesos which is unreasonable when questioned. I had very bad experience with MEX

LC

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Small SUV | Jeep Wrangler 2 Doors or similar
Reviewed: Mon, Apr 22, 2019
“Dont contract insurance on line”
About MEX: 8.7 /10
In the counter they say that in spite you contract the insurance whit EasyRentCars , anything the car had, you must pay... i have to contract another full insurance ( almost the price of the rent)at the couter because they put só afraid, that you dont want to risk nothing
About QEEQ: 10.0 /10

J.Laresgoiti Matute

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Full Size Van | Toyota Sienna or similar
Reviewed: Thu, Mar 21, 2019
“Excellent service from EasyRentCars”
About MEX: 8.3 /10
They have to improve a little bit their customer service at the counter
About QEEQ: 10.0 /10

View more >
Luxury SUV | Hyundai Creta or similar
Reviewed: Fri, Mar 1, 2019
“ne jamais louer chez MEX”
About MEX: 3.0 /10
La voiture demandée n'était pas disponible. J'avais reservé un SUV lux et j'ai eu une mid-range corréene. Le personnel etait odieux. A la restitution, il n'y avait personne et pas de boite pour les clefs, j'ai laissé la voiture sur le parking du loueur et le lendemain à la restitution ils m'ont obligée de payer le parking!! Je suis furieuse. Personne ne parlaient anglais, le personnel était absolument désagréable.

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