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Live chat Email us Service Code: 9379029222
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FATAL

Reviewed: Wed, Nov 24, 2021
About MEX: 5.0 /10
Pésimo servicio. De entrada tuve que pagar adicional un seguro básico para responsabilidad a terceros siendo que en la compra por medio de qeeq en la hoja decía abajo que ya no había nada más que pagar. Renten los carros por default con ese seguro sin darle la sorpresa al cliente que tiene que pagar otros 4 mil pesos (mínimo). No se si eso sea bronca de qeeq o de MEX. Luego al hacer el pago no aceptaba la tarjeta y empleado me insistía que pusiera bien el nip (asumiendo que lo estaba poniendo mal) y lo que no servía era su terminal. Hasta que no le dije que usara otra terminal y le solucioné el problema. Luego al entregar el carro resultó con un tallón que según ellos era nuevo, y ya lo traía, el carro estaba lleno de rayones y tallones y ese que me cobraron era algo mínimo que se quita con polish y me descontaron $800 pesos del depósito.
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Compact | Hyundai Accent or similar

Relevant Reviews on MEX in Mexico

Hobart Gilbert

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Reviewed: Wed, Feb 5, 2025
About MEX: 10.0 /10
Smooth service
About QEEQ: 10.0 /10

Wright Jasper

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Reviewed: Mon, Nov 11, 2024
About MEX: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Moore Van

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Reviewed: Tue, Jul 2, 2024
About MEX: 10.0 /10
Tijuana is different from other places like Monterrey in Mexico; you have to pay for basic insurance upon arrival.
About QEEQ: 10.0 /10

Prudence Kennan

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Reviewed: Mon, Jun 3, 2024
About MEX: 2.0 /10
The store and platform information is not synchronized. The store did not receive the payment information from the platform and required a repeat deposit payment. The platform couldn't resolve the issue, and after making the repeat payment it was classified as an insurance fee and not refunded. It's a complete scam, with overall costs far exceeding local store fees!

Bradley Jefferson

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Reviewed: Fri, Oct 11, 2019
About MEX: 10.0 /10
The car rental process at Cancun Airport is quite efficient, and the service is very enthusiastic. There were no unnecessary upsells or difficulties. I think the main reason is the high traffic here, they neither have time nor need to make money by being difficult. Additionally, all the rental companies are lined up together, so the competition is fierce. If they have a bad attitude, they'll lose.
About QEEQ: 10.0 /10

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