Great service in the Airport at a reasonable cost through the App.

Amazingly straightforward- I was worried it was a scam at first because it was such a good deal but it was fab

Expected Ford Focus, was offered something far smaller. Ended up paying double what we thought we were paying to get larger car which appeared to be old and pulling to one side. During our trip warning light came on regarding tyre pressure. Checked one of the front tyres was bald in patches and there was no spare tyre or repair kit. Headed back to hotel and did not use car for the rest of the day. Had to rely on relatives to ferry us to New Year Function. AA guy came next day & said was technically legal but he offered to follow us to Glasgow Airport for replacement. At least this one was a much nicer car but half way through the last week a warning light came on again about tyre pressure. Checked and all tyres seemed to be ok. Not a happy experience.

I haven’t received my holding deposit back yet and I’m waiting on that. I was told at the counter that it would have been better to book direct through budget yet when I initially tried to book direct, the price was massively higher than easyrentcars. So I suggest that you either lower your prices to help people come straight to you or advise your staff to not make customers feel guilty for not booking direct.

Used budget loads of times and always been happy with the service and vehicle. Unfortunately this time the car window had been left slightly open, the car wasn't overly clean and was parked touching another car. Not the usual standard

Have used Budget before and always had good service and cars.

Ease of booking, great price