Expensive

Low efficiency in Europe, the vehicle's windows were not properly cleaned, posing safety risks.

Very satisfied. Andrea was very helpful. Awesome service!

OK.Mobility is trustworthy and highly recommended.

The car rental company requires a €480 insurance fee for cross-border rentals, which was not communicated by the platform in advance. The platform also sold its own insurance. The additional insurance cost more than the rental itself. Customer service couldn't resolve any issues. Whether the platform is malicious or simply less competent and responsible, as a platform, it should at least have clear information from the rental company. Leaving customers to deal with the rental company's unilateral demands abroad is unacceptable. I will avoid using it in the future as much as possible.

Excellent experience other than the fact that they permanently charged my credit card for the security deposit which was supposed to ‘on hold’