Very smooth process

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

Easiest car rental I've had, great price and the staff at Apex excellent. They did not try to push extras on you and additional driver at no extra cost. Great car as well.

Simple to use and great prices, very happy.

The booking was upgraded to a Hyundai i30

Like: Happy with the service
Dislike: Nothing

Like: Picked up quickly from the airport. Was served immediately when we arrived at the rental location. The car was ready, had plenty of room and drove well. On return we were dropped off promptly at the airport. Great service, excellent rates, would definitely recommend and use Apex again if I visited Cairns.
Dislike: Nothing