Easy, would happily book again

Fantastic service, great value and the staff were excellent to deal with.

I had to pay for another insurance even though I had already paid for the same through you. I was told at Apex that I Will have to pay the excess to them and claim it from you guys if anything happens which was not informed at the time of booking through you.

Apex staff were easy going and informative and helpful.

It was user friendly. I don’t believe we had success with a price drop.

When we arrived at the airport to pick up our car, it was easy to find the shuttle location to take us to the rental. The bus comes every 15 minutes. We received a brand new car which was great. The lady who helped us with our booking was friendly and offered some suggestions of places to visit. Drop off was also simple and fast.

Prices were good. Easy to locate information. All good.

The experience was great. Will happily book with you again in the future. However, my only quibble was that I was expecting a counter for picking up keys. It would be better if you could notify people what to do when they arrive at the airport. A simple text with instructions would have been great.