Excellent

I would easily go through Apex again, I had no issues at all. Very simple process, great staff.

At first I thought it was a scam, but it was completely legit with great information provided

The key battery was dead and they didn’t replace it, so I had to use the manual switch. I was really worried that the key might get locked inside.

Very easy to deal with. Caught the free shuttle bus both for pick up and drop off and both times was prompt

As always so easy to get the best deal. Love the app!

Car service was good. Price was competitive I would use the service again

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.