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Live chat Email us Service Code: 8915534131
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Really poor processes

Reviewed: Wed, Apr 28, 2021
About Hertz: 10.0 /10
Hertz counter staff and drop off staff - 10 out of 10
Economy | Suzuki Swift 2 doors or similar

Relevant Reviews on Hertz in Australia

Jason Burne-Jones

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Reviewed: Thu, Aug 30, 2018
About Hertz: 10.0 /10
Big company with excellent service
About QEEQ: 10.0 /10

Adonis Stella

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Reviewed: Wed, Mar 21, 2018
About Hertz: 10.0 /10
Rented the car early in the morning. There were three groups at the office but no waiting was necessary, the process was very smooth. Original driver's license and its translation are sufficient. A kind and patient elderly gentleman assisted us, and the entire process from rental to picking up the car took less than 20 minutes. Very efficient!
About QEEQ: 10.0 /10

Adelaide Rayleign

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Reviewed: Fri, Mar 10, 2017
About Hertz: 8.0 /10
It was just okay.

Byron Bertie

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Reviewed: Thu, Nov 24, 2016
About Hertz: 10.0 /10
Drove for half a month, the car was dirty and I was very concerned. Couldn't find a place to wash it, but returning the car was no problem at all. Took only five minutes to return it, awesome!
About QEEQ: 10.0 /10

Makka

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Intermediate | Hyundai Elantra or similar
Reviewed: Tue, Apr 20, 2021
“Vehicle had smaller boot than what was booked, but otherwise a good vehicle.”
About Hertz: 9.0 /10
The car booked was a Hyundai Elantra (Intermediate). What I got was a Hyundai Kona, which had a small boot. We could fit our luggage in, but only after removing the hatch lid and putting some luggage in the back seat. Almost had to go back and ask for a larger vehicle.
About QEEQ: 8.0 /10

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