Excellent.

Very satisfied.

The rental process is convenient, service is enthusiastic, and procedures are simple and efficient.

Waited in line for 40 minutes around 9 AM; only one person was helping customers. I booked a Ford Escape but got a Jeep Renegade! Are they even in the same class? An SUV that can't fit two 24-inch suitcases in the trunk! It's clear why they kept pushing me to upgrade the car! When I declined, they gave me this piece of junk. The agent spent two minutes asking if I wanted to upgrade without even looking at me once. When I said no, she coldly handed me the keys without another word.

Beware of malicious extra charges. The actual contract provided may be inconsistent with what was ordered on Zuzuche. There are hidden charges that can trap consumers. They discreetly add extra fees to exploit customers.

The wait time for picking up the car was too long, possibly because it was the weekend, and there were only two people working