Very satisfied with the service; the staff were very patient and explained everything well. Although the car was a bit old, it still performed quite well overall.

We initially scheduled to pick up the car at 8 AM the next day. We ended up exploring Launceston until around 4 PM and decided to see if we could get the car earlier. The staff were very welcoming and assisted us with car selection and offered suggestions. They helped us switch to a different car and updated our information. Excellent service.

The pick-up and drop-off locations are clearly marked and easy to find. The procedures are simple and quick, and the service attitude is quite good. It offers better value for money compared to Apex. Our booked Cruze was upgraded for free to a Mitsubishi ASX. Although both are in the same category, an SUV is more suitable for some gravel sections on the Great Ocean Road and in the National Forest Park. The deposit required for car rental is relatively high (2,500 AUD). As it has not yet been refunded, this part of the review is currently unavailable.

I booked for a ‘medium’ sized suv and budget told me that it’s class S which is small.. budget said they no longer keep Mitsubishi asx and our only choice was small Suzuki suv or Hyundai Kona!

Like: Perfect 4WD car suits every terrain drive and excellent for long distance driving