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+1-8007618913
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+44-2035140670
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+81 3-4578-4029
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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7995823123
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Bad start of the location that ended fine

Reviewed: Sun, Dec 6, 2020
About Budget: 7.0 /10
At check-in it was horrible. Everything was included and paid for before we arrive. He said it didn’t include liability and wanted to charge $600 $600 more above and beyond what we already paid for the car even after showing him our voucher. He refused to take the Boucher I didn’t wanna argue with him anymore when he would not give us a car unless we signed. After 30 minutes Kathleen with him I signed the document and figured I’d take care of it when I got home. In the meantime I got in contact with QEEQ and they were very responsive. And returning the car I told them I was going to have an investigation as they wanted to charge me $600 more. I talked to a gal supervisor and it did get all resolved
About QEEQ: 10.0 /10
They were very responsive and said they would help us out with any issues
Standard | Volkswagen Vento or similar

Relevant Reviews on Budget in Mexico

D. Alvarez

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Compact | Renault Logan or similar
Reviewed: Sat, Oct 26, 2024
“Facilidad para rentar. Tiempo de espera largo.”
About Budget: 10.0 /10
El auto superó mis expectativas. Pero tuve que esperar por el auto casí una hora.
About QEEQ: 8.0 /10
Cuando hice la reservación del auto ofrecian un paquete de protección de la unidad tanto en México como en Estados Unidos, pero en la agencia Budget me obligaron a pagar un seguro de cobertura nacional de acuerdo a la ley estatal de Baja California.

R.Silverio Maldonado

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Compact | Volkswagen Vento or similar
Reviewed: Thu, Jul 4, 2024
“Mi mala experiencia fue que yo esperaba un cargo en garantía de $30000, el conflicto fue el seguro q”
About Budget: 8.0 /10
El auto bien, diferente al que solicite.
About QEEQ: 7.0 /10
Eso bien, creo que decuan que tenía 24 horas para cancelar antes de la entrega pero me aplicaron el cargo mucho antes de las 24 horas

Clyde Abe

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Reviewed: Mon, May 9, 2016
About Budget: 6.0 /10
The vehicle's condition wasn't great. The engine warning light came on while driving, the wipers were almost unusable, and the door lights didn't work well. The main issue was: the insurance claimed on the rental order wasn't included (though I had bought full insurance). It didn't cover even the most basic theft, collision, or any amount of protection... I had to keep calling home to sort this out but got nowhere! It wasted a lot of my time, and I was charged an extra $20 late check-in fee at my accommodation because of this. The rental cost also didn't match; the prepayment wasn't recognized by the rental company, and I had to sort it out again after returning home...

Vincent

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Economy | Nissan March or similar
Reviewed: Sat, Oct 29, 2022
“Driving in Mexico can be a challenge”
About Budget: 7.0 /10
Getting the car was no problem. They did offer a bigger car at a higher rate but when we declined there was no further pressure.
About QEEQ: 10.0 /10
Quick and easy.

B.McMahon

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Standard | Volkswagen Vento or similar
Reviewed: Wed, Mar 4, 2020
“Watch out for Bubget!”
About Budget: 6.0 /10
BUDGET REFUSED TO RENT ME THE CAR UNLESS i BOUGHT EXTRA INSURANCE EVEN THOUGH I HAD CHECKED AND CONFIRMED I HAD ENOUGH. ONCE I CALLED EASYRENTCARS THEY REFUSED TO TALK TO HIM AND AGREED TO RENT ME THE CAR.
About QEEQ: 10.0 /10
Great site, good deals

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