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Live chat Email us Service Code: 8305595085
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If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us

Reviewed: Tue, Apr 9, 2019
About Routes: 5.7 /10
It is totally unacceptable and unreasonable to have people first be taken by the "rental car" bus to all other car rentals and then be told to take another shuttle to get to Routes. The time involved is excessive and you are not informed about this before hand. I had to wait in line at the other counters to be told to go outside and take another shuttle van to your location.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

R.Powell Moon

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Economy | Kia Rio or similar
Reviewed: Tue, Oct 29, 2019
“See you in April 2020!”
About Routes: 10.0 /10
The booking was very easy, the location is a bus ride from the airport, the staff was excellent, and the experience was awesome! Thank You!
About QEEQ: 10.0 /10
The price drop platform worked well. Great car for a great price!

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Sep 17, 2019
“Bad beginning”
About Routes: 5.3 /10
Car interior was not clean, took forever to get car. Used routes before and they are usually good. Don’t know what was going on this time
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Aug 8, 2019
“Poor customer service”
About Routes: 5.7 /10
only one counter person to help about 12 people--she was very very rude & not very helpful--will never rent there again because of her.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, May 16, 2019
About Routes: 8.0 /10
the vehicle though a 2019 made some noise. Other than that it was ok
About QEEQ: 10.0 /10

L.Ford

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 22, 2019
“Poor customer service.”
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.

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