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+1-8007618913
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+44-2035140670
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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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00308 491 0209
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+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan(China)
+886 2 2656 3571
Live chat Email us Service Code: 5064531130
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Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
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Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Anonymous

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Reviewed: Thu, Feb 12, 2026
About Europcar: 10.0 /10
Overall the service was good, the car was in great condition, and the whole process was quick and convenient. The only downside was the relatively high deposit of $1,400 and the slow refund time.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Thu, Oct 10, 2024
About Europcar: 10.0 /10
The car was in good condition, clean with no odor. The service was very good, with no additional fees, and the return process was convenient.
About QEEQ: 10.0 /10

Xaviera Swift

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Reviewed: Mon, Mar 25, 2024
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

G.Cotten

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Economy | Chevrolet Beat or similar
Reviewed: Sat, Dec 30, 2023
“Basic car, predatory price gouging at rental counter when you are out of options to start your holid”
About Europcar: 7.0 /10
Car was super basic, USB port broken, came w 1/2 tank of gas aand was scratched and dented all over. It ran fine and got us A to B without any issues. Mandatory (allegededly) EXTRA insurance cost more than 2.5x the rental price agreed by QEEQ
About QEEQ: 10.0 /10
Platform is fine, research into ACTUAL price is needed.

V.Obregon

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Standard | Volkswagen Vento or similar
Reviewed: Tue, Mar 19, 2019
“On the app I paid for insurance then the rental place charged me again.”
About Europcar: 10.0 /10
good

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