PUERTO VALLARTA AIRPORT CAR RENTAL REVIEWS

I don't know who is the culprit is but I was told one price online & upcharged $400 for insurance. Horrible practice!!!

Had to change the car as the sliding door cable kept getting stuck in the door at the pick up point...

we went to pick up the car and Mex car rental wanted an additional $300.00 for a 3rd party insurance, which we have full international rental car coverage through our own insurance so we didn't pick up the car at all. We did not get the car therefore, we lost the money we spent already on the car rental. Mex car rental is a scam.

Pagué el coche económico y me dieron una reserva por haber reservado aquí. Excelentes y super atentos.

Siempre es facilísimo reservar y con precios muy razonables.

I was told that I needed to purchase additional third party liability insurance (Despite Qeeq including it on my voucher). They said only $750,000 was included, but I needed $3,000,000. When I was given a receipt, it only showed this as a car upgrade. I asked for a receipt, they said all I could be given was what I already had (with no mention of additional insurance). Cost was an additional $188CAD

Qeeq was really great with whatsapp messages and support, especially concerning the additional insurance that I was told I needed by Mex. They provided quick and helpful information.

They scammed me on the insurance and were very unprofessional. It took hours to get responses from customer service. They deliberately made the service stressful to try to scam more money from me. Their emergency roadside assistance service left me in a very dangerous situation.

QEEQ is a good booking platform. I didn’t see an option to book full comprehensive car cover through QEEQ for this booking, otherwise I would have done it.

They did not accept my insurance papers that i had no problem with last time i was in mexixo and wanted to have 2000$ more!!!! It was a total ripoff!!! Would never rent again from them!!!