Fine

Helpful staff

Worked well

someone needs to check cleanliness of the cars ours had a smell that I later found out was down to a mouldy pack of beefburgers in the boot that had been there for a long time..After saying that everything with the Budget is brilll, I would recommend them to anyone..

As always a great price ease of booking makes me a returning customer..keep up the good work..

The counter staff were very helpful, the car was just what we needed and the deposit was returned promptly to our account.

Very impressed would use again

Free upgrade on collection to a brand new car was a bonus. Customer service on collection could have been a little more professional, but overall they were friendly and I didn't have any issues.

Managed to find a great price and I like being able to view the prices on a map, which other comparison sites don't allow. The only issue is not being able to filter by hires that have unlimited mileage, as that would make my life much easier!

I haven’t received my holding deposit back yet and I’m waiting on that. I was told at the counter that it would have been better to book direct through budget yet when I initially tried to book direct, the price was massively higher than easyrentcars. So I suggest that you either lower your prices to help people come straight to you or advise your staff to not make customers feel guilty for not booking direct.