Super smooth

Pros: got upgraded to a Mitsubishi Outlander because they were out of corollas’. Cons: Car smelled of PISS. No kidding. They really need to wet vacuum the seats or interior detail their cars regularly.

Great rates! I couldn’t even get close to the rates they offered even when I tried booking directly with the provider! Thanks!

Very good value for money. Staff were very helpful in processing my requests. Will definitely use them again. Had the car for 2 week total while my car was being repaired. Thank you ace

Best car rental company in Brisbane

Counter staff is very friendly and helpful.

Easy to book and price is comparable if not lower than others.

It would be better if Ace gave their customers their local phone number to arrange pick-up from the airport. The 1800 number is just a recorded message. After a long flight it is frustrating to have to wait 40 minutes not even knowing if Ace will come to pick you up. Also had to wait for 20 minutes just to give my keys back at the end of the hire while they signed up new renters. They should have a dedicated staff member handling returns. When I finally got to the counter it took only 30 seconds

Had booked a small Toyota but was given a medium older Toyota