Enjoyable experience

We had an accident at night and were unfamiliar with the area. We called everywhere, but no one helped us resolve the issue.

Very good value for money. Staff were very helpful in processing my requests. Will definitely use them again. Had the car for 2 week total while my car was being repaired. Thank you ace

Best car rental company in Brisbane

It would be better if Ace gave their customers their local phone number to arrange pick-up from the airport. The 1800 number is just a recorded message. After a long flight it is frustrating to have to wait 40 minutes not even knowing if Ace will come to pick you up. Also had to wait for 20 minutes just to give my keys back at the end of the hire while they signed up new renters. They should have a dedicated staff member handling returns. When I finally got to the counter it took only 30 seconds

I'm excited the car is exceeded my expectations.

Car was very efficient and well taken care of.