We specifically paid deposit for a car for our late arrival. YOU CANCELLED BEFORE NOON!

I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

We should have been told about the need to purchase the SunPass and the fact that it was an outrageous $13/day when most tolls were under $1.50

Rip Off - I have never had to buy additional insurance in my over 20 years of renting cars in Florida. It is not clear that the Liability coverage has to be 300K per person as I had 300K per occurrence. I will not rent from you again.

Right cars Need to care about their costumers, I paid for a better car and gave me the cheap car model they had, I would never recommend this company to anyone.

Car not taken.