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Search for ACE Car Rentals in Charlotte

It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Toyota Corolla Electric image
ACE
Charlotte Airport(CLT)
Charlotte
United States
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

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Small SUV | Nissan Kicks or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Mon, Sep 9, 2024
About ACE: 10.0 /10
Great car! The RPMS light came on everyday however!
About QEEQ: 10.0 /10

A.Puffer

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Intermediate | Toyota Camry or similar
ACE
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Fri, Mar 20, 2020
“Absolutely horrible and embarrassed to actually even put my new wife in that car. Ace should be asha”
About ACE: 2.7 /10
The car was absolutely filthy inside and out. Is smelled of marijuana. Could not find out where my car was in this huge parking garage. And when I got the car I asked if I could trade it out but no other car was available. They said it would be over an hour and a half before another car came in. This car was for my wedding day. Highly disappointed. I would never ever tell someone to go to Ace. When I return the car and talk to the servicer that took the car and I told him my feelings and he totally agreed with me and said the cars are going away. Thanks Ace!

G.Evanson

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Full Size Van | Dodge Grand Caravan or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Mon, Apr 22, 2019
“great experience”
About ACE: 8.7 /10
The only downside was taking 2 shuttles
About QEEQ: 10.0 /10

Gene

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Economy | Hyundai Accent 2 Doors or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Mar 26, 2019
“I do not recommend Ace car rental, they did not deliver on the reservation promise”
About ACE: 4.3 /10
When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride
About QEEQ: 10.0 /10

P.Suthar

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Compact | Toyota Corolla or similar
ACE
Jacksonville
United States
Reviewed: Sun, Jul 1, 2018
“Good”
About ACE: 8.6 /10
Like: Service from customer rep. and car

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