Only the booking time cannot be changed, such as to shorten the day when planned schedule changes.

Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.

I contacted QEEQ help lines couple times, they have been helpful.

Amazing amazing amazing there not one time I book and they disappoint. They either go above and beyond or go above and beyond.

Great service and very simple. I wish they bring back the 30$ referral coupon.

The key fob of the car didn't work, so the car had to be opened manually. But, other than that the car was nice.

Car was amazing. Little credit car hazel but still ok

Ordered a compact, Rio or similar, but got the biggest car in the lot! A Dodge Durango no less! Lovely car to drive, although very thirsty. No complaints.