Overall Satisfied

C.Midori

Australia

Reviewed: Tue, Apr 24, 2018

About Europcar: 9.2 /10

Like: Europcar will be always my first option as I will be my first option always. I'm quite familiar with their requirements, procedures and they always offer better deals and great service.
Dislike: The staff members are always very nice and friendly at Europcar Artamon. However, this time the guy in the reception was a pretty amateur. It took me a long time for me to pick the car up. I had to provide all my information again despite of my online prebooking was done weeks before. I am also a privileged member of Europ Car and they always have my information available in their system. This guy even asked my passport run back at the office to make a copy (??) did not get why as my driven licence was provided. Quite uncommon if you're not from overseas. The procedures this time was very uncommon and that's why I will not give 100% satisfaction.

Europcar

North Sydney

Australia

Economy | Hyundai i20 or similar

1 days rental

Relevant Reviews on Europcar in Australia

Barlow Pigou

Australia

1 days rental

Reviewed: Thu, Oct 10, 2024

About Europcar: 10.0 /10

The service was excellent and they provided plenty of driving tips.

About QEEQ: 10.0 /10

Winni Veblen

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Europcar

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Sat, Aug 25, 2018

About Europcar: 10.0 /10

The staff were friendly during pickup, and the process wasn't too complicated.

Australia

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Economy | Kia Rio or similar

Reviewed: Fri, Jan 10, 2020

“Simple and easy booking process”

About Europcar: 9.3 /10

The car was in great condition and drove well. Service was quick and easy at both pick up and drop off, although there's no signage at Launceston airport in the car park directing Europcar customers inside for the drop off - the other companies had kiosks outside and we were look for the Europcar one outside too.

About QEEQ: 10.0 /10

I was a little paranoid booking through a third party and was worried that there wouldn't be a car for us at Europcar when we went to pick it up but it all went very smoothly and without issue. The large discount we received booking through Easyrentcars.com made the ridiculously inflated Christmas prices more bearable.

Australia

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Intermediate | Toyota Corolla or similar

Reviewed: Thu, Sep 5, 2019

“Splendid”

About Europcar: 9.0 /10

They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive. I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.

About QEEQ: 10.0 /10

I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!