A Satisfied Customer

I didn’t take the insurance when I booked the rental online. During car pick up I took the insurance. They were charging in Mexican currently where all my credit cards were declined due to that. Then I had to goto a near by ATM to withdraw cash. Also no roadside assistance available though they charged $365 for insurance for 2 weeks. There was no proper contact number as well when I had to questions to reach them.

No one was present and I had to use the neighboring company to get a hold of the car rental place. I was nearly late to my flight so I would advise anyone using them to call ahead to ensure they will be there, although they said someone would be.

pick up location is complicated. need to update the phone number

Had a slight miscue on being picked up which left us standing. More than made up by an early return of the vehicle and transport to the airport so we could catch our flight.

Jasmine checked us in and made the process very easy. I was traveling with two kids and it was really fast and smooth.