Everything was great except the drop off.

Little upset was taken to the parking lot for pick up never tokd to call but after it was good ladies in the office did excellent and omar was very courteous

We didn’t get the car we reserved. The car we got was pretty neat up and the inside was a mess, stains everywhere. When we returned the car there wasn’t a shuttle van to take us to the airport, they think it was towed during the night. We smashed in with 2 other people into the car we had rented and someone dropped us at the airport.

POP couldn't pick us up at the airport which was a royal pain. Had to take a bus to some drop off outside spot and then wait for their van. And even worse was once there waiting for 2 hours for the car. :)

Jasmine checked us in and made the process very easy. I was traveling with two kids and it was really fast and smooth.

I waited 5 hours because POP didn't have any cars (though I was there for my appointment). After waiting, they brought me a dirty car fresh out the auto body shop, on E. As in empty.